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What areas do you serve? |
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We serve all of Buncombe, Haywood, Henderson, and Jackson counties. Communities served include, but are not limited to: Asheville, Black Rock, Brevard, Canton, Hendersonville, Lake Lure, Maggie Valley, Sylva, and Waynesville. If you are reasonably close to these areas, please call to check availability. |
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How does pricing work? |
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For our Monitoring Service , price will depend on your choice of monthly or bi-monthly visits. Concierge Services will vary according to the size of your property and the exact services you specify. We can set up your Concierge price as a one time charge when service is rendered, or spread the cost over the year so that you pay the same amount each month – the choice is yours. |
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Are you bonded and insured? |
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Absolutely. Our insurance and bonding information is available for your review any time – just contact us and we’ll be happy to assist. |
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What about references? |
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We take our business reputation very seriously, as do our potential clients. For privacy reasons, we do not publicize names and phone numbers of our references, but they are available to you – just call us. We are here to answer any and all concerns you may have. CONTACT |
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What does a Monitoring Report look like? |
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The Monitoring Report that you receive will be a detailed report on all aspects of your property in checklist form. Anything that we notice that may be out of place will be noted on the report, and photos will be taken as appropriate. Of course, a more immediate problem will prompt us to contact you right away so that you can direct appropriate corrective action. To view a sample, click HERE. |
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Do you offer "one-time" services? |
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Of course. We understand that each client is unique, and that someone may require a one-time service even though they are not on the Monthly Monitoring plan. |
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What if neither plan exactly fits my needs? |
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We understand that every one of our clients has a different set of requirements and wishes for their property, and we are here to custom tailor our service to your exact specifications. |
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What other services besides home watch do you offer? |
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We offer a vast array of services for the homeowner in addition to Monthly Monitoring. Our Concierge level services include everything from stocking your pantry and refrigerator to winterizing your plumbing system. Our Concierge level service is designed to take the hassle, work, and inconvenience out of owning a vacation home. We also offer an assortment of other special services – for a complete description please click here to go to the SERVICES page. |
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Do you require clients to sign a contract for a certain period of time? |
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No – we believe that our clients should be bound to us because they are impressed with our service, not by a complicated contract. Our relationship with you will only continue with your complete satisfaction. |
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I'm interested in signing up, what is the next step? |
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Simply call or email us, and we will schedule a time to meet with you in your home to tailor a unique plan for you. CONTACT |
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